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Using the Spells Volunteer Information Center
October 23rd, 2012

We love our volunteers, so we’re working to make it easier for you to sign up for volunteer opportunities and find out when we need help. In the new Spells Volunteer Information Center (VicNet), you can see when we need volunteers, sign up for specific volunteer slots, track your volunteer hours, and even update your contact information, all in one convenient place.

To log into VicNet, first click on the Volunteer Login tab in the upper right-hand corner of our homepage.

This will take you directly to the login page, where you can enter the email address you used to sign up with Spells on our volunteer application, and the password you selected on the application form (or, the one included in your emailed invitation to use VicNet).

If you forget your password: Click the “Forgot your password?” link on the login page. You will be prompted to enter your email address, and click the Go button. If you continue to experience difficulty accessing your information, please email our volunteer coordinator for further assistance. She can send you your VicNet password by email.

Once you’ve logged in, you’ll see a screen similar to this one (click to view larger):

Using the tabs, you can view mail from our volunteer coordinator, review and update the information you included on your application, view your schedule and sign up for volunteer slots, view your service history, or change your password. Most of these are easy to figure out, so we’d like to concentrate on the My Schedule tab.

When you click on the My Schedule tab, you will see a calendar similar to this one (click to view larger):

This tab lets you view and print your schedule, in addition to adding or removing yourself from a schedule. The Help Wanted balloons on the calendar indicate volunteer opportunities that still need more people.

To schedule yourself, simply click on one of the Help Wanted balloons. On the next page, you can see a list of the volunteers already attending and how many more slots remain. Select the Schedule Me button to sign yourself up!

If your plans have changed and you need to remove yourself from the schedule, simply click on the date you’d like to edit and select the Remove Me button. Please note that you may not be able to remove yourself less than twenty-four hours before the volunteer opportunity. If you need to make a last-minute cancellation, please contact our volunteer coordinator directly.

We hope this system is clear and will help make it easier for our volunteers to know when they are needed and schedule themselves. If you have any questions about using the new Volunteer Information Center, please let us know at volunteer@phillyspells.org!